If you need help from our foodbank there are a few simple steps to follow. Foodbanks provide an essential emergency service for people unable to afford food. However they are stretched community charities, and they do not have capacity to provide food to people who can afford to buy the essentials but are self-isolating and have issues accessing food as a result. We are currently working on a way for people who cannot afford food and are self-isolating to access a foodbank’s help, but we cannot extend this to cover people who have enough money. People self-isolating who can afford to buy food but cannot leave their homes should contact their local council or local Citizens Advice for advice.
The most important step is to get a foodbank voucher.
We work with local agencies to provide the most appropriate help for the circumstances of your situation. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.
1. Get in touch with us.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.
2. Arrange a visit to the referral agency.
They will discuss your situation and supply you with a foodbank voucher where appropriate.
3. Bring your foodbank voucher to your nearest foodbank centre.
You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.